At Eggs Direct Marketplace, we want you to be completely satisfied with your purchase.

If an item arrives damaged or does not match what you ordered, you may return the item for a refund or exchange. If you've changed your mind or are not happy with your purchase, you may return the item within 14 days of receipt for a full refund or exchange.

To initiate a return, please contact the seller from your order page on the Eggs Direct Marketplace dashboard. The seller will provide you with instructions on how to proceed with the return.

Please note that all returned items must be in the same condition in which they were received and in their original packaging. If the item is not returned in the same condition in which it was received, the seller may deduct a reasonable amount from the refund to cover the cost of restoring the item to its original condition.

Sellers on Eggs Direct Marketplace may have their own specific return policies, which will be clearly stated on their individual listings. If a seller has a different return policy than what is outlined above, that will take precedence. We recommend reviewing these policies before making a purchase to ensure that you understand the terms and conditions.

If you have any questions or concerns about a return, please don't hesitate to contact us. We're here to help make your shopping experience as smooth and enjoyable as possible.